Shipping & Delivery Policy
Last Updated: November 7, 2026
At Nawab Organic Store, we are committed to providing a smooth, reliable, and convenient shopping experience. We aim to process and deliver every order safely and efficiently so that our customers receive their products on time.
1. Order Confirmation & Processing
Once a customer places an order through our website, the order will be reviewed and confirmed by our team.
- Orders will be processed and dispatched after successful confirmation.
- Customers may be contacted to verify their order details before dispatch.
- Orders with incomplete or incorrect shipping information may experience processing delays.
We make every effort to ensure that confirmed orders are dispatched promptly.
2. Estimated Delivery Time
We aim to deliver orders within 5 working days after order confirmation.
Delivery times may vary depending on the customer’s location, courier service availability, public holidays, or circumstances beyond our control.
Working days exclude Sundays and public holidays.
While we strive to meet our estimated delivery timeframe, occasional delays may occur due to unforeseen circumstances.
3. Shipping Charges
At Nawab Organic Store, shipping charges are calculated based on the total weight of your order.
Our standard shipping rates are as follows:
- Orders weighing up to 2 kg: PKR 300
- Orders weighing more than 2 kg: An additional PKR 100 will be charged for each additional kilogram or part thereof.
Shipping Rate Examples
| Total Order Weight | Shipping Charges |
|---|---|
| Up to 2 kg | PKR 300 |
| Over 2 kg up to 3 kg | PKR 400 |
| Over 3 kg up to 4 kg | PKR 500 |
| Over 4 kg up to 5 kg | PKR 600 |
| Over 5 kg up to 6 kg | PKR 700 |
Shipping charges will be calculated according to the total order weight and displayed at checkout. Free Shipping products are excluded from above weight based shipping charges.
These standard rates apply unless a special shipping promotion or free shipping offer is available.
4. Special Offer: 11.11 Sale | FREE Shipping on Advance Payment
As part of our special 11.11 Sale, Nawab Organic Store is offering FREE Shipping on prepaid orders.
To qualify for this offer:
- Customers must complete their payment in advance.
- The offer applies to eligible orders placed during the 11.11 Sale promotional period.
- Cash on Delivery (COD) orders are not eligible for this free shipping promotion.
- The promotion is subject to any additional terms communicated during the sale.
During this promotion, eligible prepaid orders will receive free shipping regardless of the standard weight-based shipping charges.
5. Delivery Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please ensure that your delivery address and contact number are correct to avoid unnecessary delays.
Nawab Organic Store will not be responsible for delivery delays caused by incorrect or incomplete information provided by the customer.
6. Shipping & Courier Services
We use courier services to deliver orders to our customers.
Once an order has been confirmed and dispatched, delivery will be handled by the assigned courier service.
Delivery schedules may be affected by courier operations, weather conditions, public holidays, or other unexpected circumstances.
7. Delayed or Unsuccessful Deliveries
Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur.
If your order is delayed or the courier is unable to complete delivery, please contact our customer support team for assistance.
Our team will help you obtain available information about your shipment and resolve delivery-related concerns.
8. Damaged or Incorrect Deliveries
If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible.
Provide your order number, a description of the issue, and relevant photographs where available.
Such cases will be reviewed in accordance with our Refund & Return Policy and applicable consumer protection laws.
9. Contact Us
If you have any questions regarding shipping charges, delivery times, or your order status, please contact us through the official customer support channels available on our website.
Nawab Organic Store
Website: https://nawaborganics.com
We appreciate your trust in Nawab Organic Store and look forward to delivering your order safely and efficiently.
Note: Nawab Organic Store reserves the right to update this Shipping & Delivery Policy when necessary. Any changes will be published on this page.